- Challenge yourself by joining a rapidly growing organization and finish each day knowing you have made a difference!
- Surround yourself with skilled helpers, willing to share their knowledge and expertise with new staff and people in their early careers
- Finish each day knowing you have made a difference
- Be part of an exceptional company culture with a healthy work/life balance!
- Phoenix is pet-friendly so you can bring your dog to work with you!
Program Assistants work as part of an integrated services team and are responsible for providing day-to-day support, direct assistance, supervision, and monitoring of residents in the Phoenix Centre and Phoenix Supportive Housing Programs. They also provide seasonal support to the Extreme Weather Shelter.
- Demonstrate courtesy and respect for others.
- Promote good relations (builds rapport and trust, shares information with others, accepts and expresses suggestions or feedback in a positive, constructive manner, being sensitive to the needs and feelings of others).
- Participate in the team’s planning and implementation of quality improvement projects such as evaluating customer needs, improving services and implementing new service strategies.
- Participate in working through team issues.
- Assist in the orientation and training of new staff in the integrated services model combining clinical addiction, housing, employment and educational services.
- Seek out professional development opportunities and share knowledge including attending staff meetings, educational events and mentoring junior staff.
- Administrative tasks such as
- Assisting with case documentation
- Database entries
- Preparing new client files
- Professionally answering phones
Schedule: Temporary part-time
Thursday – Sunday: midnight – 12am
QUALIFICATIONS and EXPERIENCE:
- Two year diploma from a post-secondary education and training relevant to the addiction treatment field, or an equivalent combination of experience and education.
- Preference will be given to those with a minimum of 2 years’ experience in the addiction services field within a community setting, assisting those affected by substance misuse, concurrent disorders, unemployment, a lack of education, criminal justice involvement, homelessness and poverty-related issues to become active participants in the social, economic and cultural life of the community.
- Ability to apply trauma-informed practices to clinical care
- Strong collaborative approach to delivering and developing programs and services
- Proven communication and conflict resolution skills
- Strong organizational and problem solving skills
- Effectively communicate professionally, verbally and written in English
- Current Tuberculosis Screening Certificate
- Effectively utilize Office suite including Excel, Word, Outlook and central data systems
- Current First Aid/CPR
- Criminal Records check for working with vulnerable populations
We welcome qualified applicants with a passion for meaningful work to submit a resume and cover letter to firstname.lastname@example.org.
Please note that only those selected for interviews will be contacted. Position will remain posted until filled.